Field Application Engineer (FAE)

REPORTS TO: Regional Application Manager

JOB DESCRIPTION:
This individual is responsible for designing in registerable and associated products, providing technical expertise and support to the customerbase. Aid and train Inside and Outside Sales personnel in identifying and securing business with customers. This position plays a major role in driving the Nu Horizons "demand creation" value proposition and assisting in implementing the account penetration strategy in each marketplace.

OBJECTIVES:

• Meet or exceed Design Wins and registration plans
• Utilize engineering experience and related training to recommend product based on evaluation of customer design requirements
• Assist in implementing branch account penetration strategy

RESPONSIBILITIES:
STRATEGY IMPLEMENTATION:

• Understand and maximize Nu Horizons profitability
• Understand and present Nu Horizons Value Proposition and engineering solutions
• Maintain a strong understanding of customers' product and customers' direction, and of our competition as well as the customers' competition
• Understand customer design process/cycle
• Understand how our suppliers' products fit within the customer's needs
• Identify and develop relationships with all key technical decision makers and influencers within the accounts
• Evaluate supplier and customers' new products and technologies and keeping abreast of roadmaps, changes, and updates in products and technologies
• Keen understanding of competitive solutions
• Responsible for the local design registration process in a coordinated effort with the Account Manager
• Leverage exclusive franchises
• Maximize Nu Horizons print position on customers boards
• Provide technical support on registered design opportunities based on Management direction
• Acquire and maintain required supplier certification
  

BRANCH RELATIONSHIPS:

• Develop and maintain a positive team relationship with Outside/Inside Sales, the General Manager and Regional Applications Manager
• Drive relationship at the Branch with the local OEM/REP personnel
• Maintain Design Tracker database for accounts with Account Manager
• Provide branch applications/product training
• Opportunity recognition: assist Outside and Inside Reps in defining block diagrams
• FAE to coordinate with RAMs on Branch technical issues
• Utilize and communicate internal and external resources (REPs/Suppliers, RAMs, AMs, ISRs & Management)
• Understand and employ Associated Selling Techniques focused on winning at the design stage

SKILL REQUIREMENTS:

• Travel required to customer and supplier training and meetings
• BSEE with design experience
• Must have the ability to be the Nu Horizons Technology experts (Supplier and Nu Horizons certified)
• Needs to possess strong Communication, Presentation, Organizational and Negotiation skills
• Have the ability to assess customers' technical objectives and solve problems
  

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REPORTS TO: Sales Manager / General Manager

JOB DESCRIPTION
This person will be responsible for driving sales and providing service to customers. Responsibility will be to work closely with Account Managers, FAEs, Suppliers, Branch Management and Corporate to achieve sales, margin and profit goals assigned. Additionally, this individual will be responsible for selling the full breadth of products and services on the Nu Horizons Line Card.

OBJECTIVES:

• To assist the branch in growing market share
• Increase customer base
• Assist in development and deployment of account strategy
• Maximize Nu Horizons Line Card opportunities on every bill of materials
• Meet monthly sales and profit goals

RESPONSIBILITIES:
INTERNAL:

• Understand and present Nu Horizons Value Proposition
• Recognize, qualify and pursue sales opportunities
• Utilize and communicate with internal and external resources (REPs/Suppliers, AMs, FAEs & Management)
• Understand and maximize Nu Horizon profitability
• Maintain and monitor value added programs (i.e.: bonds, consignments, customer specific programs, MRP’s, etc.)
• Maintain team relations
• Manage order entry process and all associated systems/databases
• Manage customer credit requirements
• Execute call out programs and leads as assigned
• Backlog Management
• Review Design Tracker
  

CUSTOMER:

• Assist in developing and implementing account plans utilizing all appropriate resources
• Maintain a strong understanding of customers’ product and customers’ direction, and of our competition as well as the customers’ competition
• Understand customers’ objectives, issues and needs
• Identify and develop relationships with key decision makers and influencers within the accounts
• Identify bills of material by account and cross reference wherever possible
• Continue to understand purchasing habits of customers
• Continue to improve marketshare position at account
• Manage, coordinate and follow-up customer quotations
  

SUPPLIER:

• Maintain an understanding of how our suppliers’ products fit within the customers’ needs
• Interface with suppliers/rep organization

SKILL REQUIREMENTS:

• Understand and employ associated selling techniques
• Communication, Time Management, Organizational and Negotiation Skills
• Nu Horizons Supplier/Technology literate (Commodity focus)
• Must be PC literate

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